We all like to think we have our businesses figured out—until AI shows us what we’ve been missing. From overlooked customer segments to hidden inefficiencies, AI acts as the ultimate analyst, revealing patterns and insights that human intuition alone can’t catch. In this article, I share real-world examples of AI-powered discoveries, including how it helped me pivot my own business. Whether it’s optimizing marketing strategies, refining operations, or exposing blind spots, AI’s analytical superpower...

Believe it or not… AI could be your secret weapon. Remember the TV Show The Greatest American Hero? I know I’m totally dating myself with this example but it’s a 80s gem with an earworm theme song you’re probably humming right now. In it, there’s an unlikely hero (substitute teacher by day) who gets this incredible super-suit but – plot twist – loses the instruction manual. So instead of graceful heroics, we get a regular guy crashing through billboards, bouncing off buildings,...

Agentic AI is transforming the workplace by taking automation beyond simple tasks and empowering AI to act independently toward goals. From proactive customer service agents to autonomous financial assistants, businesses are adopting agentic AI to scale personalized experiences, improve decision-making, and unlock new efficiencies. Here’s how you can understand and leverage agentic AI to get ahead.