Last fall, I found myself on Disney World’s Ratatouille ride, dodging oversized kitchen utensils with my kids and laughing at the whimsy of it all. Later that evening, as I reflected on the experience (and maybe overanalyzed it a bit—occupational hazard!), I realized something profound. There’s a big difference between being a cook and being a chef—and that difference is exactly what leaders need to embrace in the age of AI. A cook follows the recipe. A chef creates it. A cook works with what’s in...

AI is transforming businesses worldwide. Are you ready to lead the charge? While I’m putting the finishing touches on an AI maturity model to guide organizations through their AI journey, let’s focus on readiness—where you are now and how to take your next big step.

Agentic AI is transforming the workplace by taking automation beyond simple tasks and empowering AI to act independently toward goals. From proactive customer service agents to autonomous financial assistants, businesses are adopting agentic AI to scale personalized experiences, improve decision-making, and unlock new efficiencies. Here’s how you can understand and leverage agentic AI to get ahead.

Discover the top AI trends for 2025 and how they will reshape business operations. From agentic AI automating complex workflows to smarter AI models enabling personalized support, learn how to stay ahead and use AI effectively.

AI moves fast, and ChatGPT is leading the charge with three powerful new features: Canvas Mode, Projects, and Voice & Vision. These tools aren’t just shiny updates — they’re game-changers for productivity, creativity, and collaboration. Imagine having a workspace that combines the best of Google Docs, a task manager, and a live assistant all in one. Or organizing your projects with context-aware chats and file storage. And now, you can literally talk to ChatGPT, share images, and even screen-share...

Tired of getting bland, cookie-cutter AI responses? The PREPARED framework is your secret weapon for crafting prompts that deliver clear, creative, and targeted results every time.

Ever wonder how to make your AI writing sound like Nike’s motivational magic or Oprah’s warm encouragement? This guide dives into adjusting ChatGPT’s tone of voice using brands, celebrities, and specific descriptions. Learn how to test, refine, and master your tone for standout content!

Why waste time rewriting prompts you already know work? Creating a prompt library saves time, ensures consistency, and can even make you the office AI genius. Here’s how to build one that’s simple, sharable, and totally game-changing.

Ever wish ChatGPT just got you right off the bat? I get it. Starting every conversation by re-explaining your needs can feel like trying to teach a dog to juggle—fun in theory, exhausting in practice. But here’s the good news: you can set up Custom Instructions for ChatGPT in just 5–10 minutes to make every interaction tailored to you. Yes, it’s a bit advanced, but if you’re someone who frequently relies on ChatGPT for brainstorming, writing, or planning (basically, all the things), this feature...

If you’re hearing “AI is your new assistant” these days, it might sound promising…and maybe a little worrisome. After all, AI is here to help, but it’s not exactly ready to handle every task unsupervised. So, instead of an assistant, think of AI as a highly enthusiastic intern—let’s call him Chip. Chip has boundless energy, learns fast, and will happily tackle anything you throw his way. But like any intern, he’s only as effective as the guidance, training, and feedback you provide. Why AI...