We all like to think we have our businesses figured out—until AI shows us what we’ve been missing. From overlooked customer segments to hidden inefficiencies, AI acts as the ultimate analyst, revealing patterns and insights that human intuition alone can’t catch. In this article, I share real-world examples of AI-powered discoveries, including how it helped me pivot my own business. Whether it’s optimizing marketing strategies, refining operations, or exposing blind spots, AI’s analytical superpower...

Believe it or not… AI could be your secret weapon. Remember the TV Show The Greatest American Hero? I know I’m totally dating myself with this example but it’s a 80s gem with an earworm theme song you’re probably humming right now. In it, there’s an unlikely hero (substitute teacher by day) who gets this incredible super-suit but – plot twist – loses the instruction manual. So instead of graceful heroics, we get a regular guy crashing through billboards, bouncing off buildings,...

Ever wish you could get through your to-do list faster while still delivering high-quality work? Good news: AI can help – but only if you know how to use it correctly. I’ve spoken to thousands of business leaders, sales professionals, and teams about AI, and I see a common pattern. Some people expect AI to do everything, while others don’t trust it to do anything. The reality? AI is a powerful tool, but it works best when it works with you, not instead of you. That’s why I teach the 20-60-20...

Navigating the world of AI tools can feel like walking into a loud, overhyped tech conference—everyone claims to be the best. But choosing the right AI model doesn’t require a PhD, just a clear roadmap. This guide breaks down today’s AI heavyweights, from ChatGPT and Gemini to Claude and Perplexity, helping you match the right tools to your business needs.

Last fall, I found myself on Disney World’s Ratatouille ride, dodging oversized kitchen utensils with my kids and laughing at the whimsy of it all. Later that evening, as I reflected on the experience (and maybe overanalyzed it a bit—occupational hazard!), I realized something profound. There’s a big difference between being a cook and being a chef—and that difference is exactly what leaders need to embrace in the age of AI. A cook follows the recipe. A chef creates it. A cook works with what’s in...

AI is transforming businesses worldwide. Are you ready to lead the charge? While I’m putting the finishing touches on an AI maturity model to guide organizations through their AI journey, let’s focus on readiness—where you are now and how to take your next big step.

Agentic AI is transforming the workplace by taking automation beyond simple tasks and empowering AI to act independently toward goals. From proactive customer service agents to autonomous financial assistants, businesses are adopting agentic AI to scale personalized experiences, improve decision-making, and unlock new efficiencies. Here’s how you can understand and leverage agentic AI to get ahead.

Discover the top AI trends for 2025 and how they will reshape business operations. From agentic AI automating complex workflows to smarter AI models enabling personalized support, learn how to stay ahead and use AI effectively.

The power of Artificial Intelligence (AI) is undeniable. From optimizing logistics to personalizing customer experiences, AI has the potential to revolutionize how businesses operate. But with great power comes great responsibility. Unforeseen bias in AI systems can lead to unfair outcomes, and a lack of transparency can erode trust. That’s where a well-crafted AI policy comes in. This blog post will introduce you to the key components of an AI policy and provide a sample policy you can adapt...