Delegating AI to your team isn’t enough. If you want to stay competitive, you need to use it yourself. Discover why executives must stop watching from the sidelines and start leading with AI — plus 3 simple ways to get started.
AI for Business Leaders: Why It’s Time to Stop Delegating and Start Leading Read More »
GPT-5 landed yesterday, and I’ve already been putting it through its paces. Verdict? Better, faster, and more honest — but not quite “meet the parents” material. Here’s what’s new, what actually matters for your business, five side-by-side prompts you can try yourself, and why 20-60-20 still runs the show.
GPT-5 Just Landed. Here’s My Take (and Why 20-60-20 Still Wins) Read More »
Many leaders hesitate to use AI in front of their teams, waiting until they’ve “figured it out” first. But this silence creates suspicion, not safety. Your team doesn’t need you to be a perfect prompt whisperer—they need to see you try, stumble, and learn out loud. This post reveals why “Show & Fail” leadership is your secret weapon for building AI confidence across your organization, plus 5 practical ways to model confident imperfection with AI tools.
Show & Fail: Why Your Team Needs to See You Try (and Stumble) with AI Read More »
A recent MIT study suggests AI tools like ChatGPT might cause “cognitive decline.” But before you panic and ban AI from your workplace, let’s get real: this isn’t an AI problem—it’s a how-you-use-it problem. From GPS to calculators, we’ve been cognitively offloading for decades. The secret isn’t avoiding AI; it’s using it strategically. Here’s how to get AI’s benefits while keeping your team sharp.
Don’t Blame AI for Your Brain Fog (Blame GPS, Too) Read More »
Discover how Upstart is transforming the lending industry by going beyond FICO scores with AI. Their approach has approved 43% more borrowers, saved customers thousands in interest, and originated over $30B in loans. Learn how your business can apply these AI-first strategies.
How Lemonade Insurance is Making Empathy Scalable (And Why That Changes Everything) Read More »
I was in a meeting with a CEO who spent $2.3 million on AI tools but wasn’t more productive. Sound familiar? After working with hundreds of organizations, I discovered the UPGRADE framework – seven fundamental practices that separate AI winners from companies that spend millions and wonder where it all went.
The UPGRADE Framework: Your Strategic Path from AI Chaos to AI Leadership Read More »
Discover how Healthscope transformed patient feedback with Emotion AI, achieving a 13.9% improvement in NPS scores and a 65% increase in patient trust. Learn how analyzing emotional nuances in patient comments helps prioritize improvements that truly matter.
How Healthscope is Using Emotion AI to Decode Patient Emotions and Revolutionize Care Read More »
Two salespeople, two very different emails. One sends generic follow-up spam, the other builds genuine relationships that close deals. Which approach are you taking? Discover the KISS framework for AI-powered customer relationships that turn prospects into advocates.
KISSing Customers for Love and Money: How AI Transforms Relationship Building Read More »
Need inspiration for using AI in your business? This comprehensive guide provides 500 specific, actionable ways to leverage ChatGPT, Claude, and similar AI tools across six key business areas: communication, strategy, sales & marketing, productivity, team management, and data analysis. Skip the theory – these are practical solutions you can implement this week to solve real business challenges and amplify your expertise.
Get AI-Inspired: 450+ Ideas for Using AI to Help In Business Read More »
Discover how Booking.com is revolutionizing travel planning by replacing endless browser tabs with AI-powered conversations. Learn how they’ve turned rigid search processes into natural discussions about travel, and see how your business can apply these same principles to transform customer experiences.
How Booking.com’s AI Trip Planner is Transforming the Way We Dream Up Travel Read More »