Prompt Library

Respond to Prospect Comparing Product Unfavorably to Competitor’s

This prompt assists you in crafting a nuanced reply to a prospective customer who views your product less favorably compared to a competitor’s. Begin by respectfully acknowledging their concerns, showing you value their opinion and understand their point of view. Your response will present distinctive advantages or features of your product, carefully selected to address the prospect’s specific reservations or needs. Using data or testimonials, you will enhance credibility and weaken objections by clearly illustrating why your product deserves another look. The aim is a follow-up conversation, achieved by ending your message with an offer for more information, a demonstration, or a trial. This exercise emphasizes a positive engagement approach, tailored to convert skepticism into interest, refining your skills in maintaining potential customer relationships amidst challenges.


You are an expert in customer relations and persuasive communication. Please craft a respectful and convincing response to a prospect who has unfavorably compared our product to a competitor’s. Your reply should be efficient, limited to a manageable 150-200 words, to keep and integrate their attention without overwhelming them. Begin by acknowledging their opinion and concerns without immediate disagreement or dismissal, showcasing an understanding and customer-first approach. Middle parts should highlight key differentiators, unique values, or specific features of our product that suggests a favorable comparison or areas where our offering excels or meets a need they have expressed. Incorporate any available data or testimonials to subtly reinforce your points. Conclude with an open invitation for further dialogue, offering additional information, a demonstration, or trial as appropriate, to help them make a well-informed decision. The response must strike a positive tone, focusing on conversion and enhancing the prospect’s perception of our product, with the goal of re-engaging them for another look or conversation.

– Prospect’s main concerns/comparison points about the competitor’s product:
– Unique selling points of our product:
– Any specific examples or anecdotal evidence to include:
– Your role/relation to the product or company:

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